Patch 1.3 crash error

[Selak]

I have been getting a crash error with patch 1.3 installed.

 

If i update the game to version 1.2 i can run the game and play single player just fine.  As soon as I install the patch for version 1.3 (even after removing game and starting from scratch) the game crashed before getting to the main menu.  Infact is always frows some exception within itself in the middle of the first screen that comes up (black screen that says "Star Wars: Empire at War" that comes before the lucasarts teaser and the petroglyph games teaser).

 

I do not have any virtual drives, and I do not have any other programs running aside from Norton Anti-virus.

 

I will try and update this later when i can get home.  The except says to look at two files so see what the problem was.  Last time it crashed, only one of the two files was created and that file was a partial memory dump.

 

Anyone have any ideas for a solution to this problem (note it is getting past the CD check so it is not a "please insert the correct CD" problem).

 

Edit - Info i forgot to put up

 

-Patch Version - 1.3

-Repeatability - (100% 6/6 attemts so far)

-Platform:

Windows XP media center edition version 2002 with sevice pack 2

Standard Gateway 832M Computer (petium 4 3.0ghz with 1gig ram)

upgraded video to PCI Express x16 Nvidia GeForce 6600 w/ 256 mb video ram using the 81.98 ForceWare Drivers.

-Error Type: Crash on Exception error

-Location: splash screen before the lucasarts and petroglyh teasers

-Language: English

-Description: Computer makes a standard error beep and a window pops up behind the game (game stops doing anything).  When you alt tab to see the window it says read _logfile.txt and _except.txt for more info, select retry to debug or cancel to quit.  If you select cancel the game quits.  If you select retry entire system freezes up.  This does not happen if i am running an older version of the game (like version 1.2).  I have used the in-game patch method and manually patched the game and get the same exception error every time i run the game patched to version 1.3.

-Steps to reproduce:

1. Start the application from start menu-shortcut etc.

2. game errors out on first screen that pops up after cd-rom check

Edited April 5, 2006 by Selak

[Selak]

ok...got home to the computer.

 

it gets an exception error and says that you should read _logfile.txt and _except.txt for more info.

 

_logfile.txt does not exist and the the _except.txt starts with:

 

Exception in thread B60 - Main Thread

Exception code EXCEPTION_ACCESS_VIOLATION

    The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

    Attempt to write to address 024112B2

 

Exception occurred at 024112B2 - Unknown code pointer

 

Stack walk:

  00000000 : Unknown

 

Register dump:

  Eip:024112B2 Esp:0023F410 Ebp:00000014

  Eax:024112B2 Ebx:02412892 Ecx:00003A24

  Edx:00000007 Esi:024127B0 Edi:0023F48C

  EFlags:00010202

  CS:001b  SS:0023  DS:0023  ES:0023  FS:003b  GS:0000

 

Bytes at CS:EIP (024112B2): E8 00 00 00 00 81 74 24 08 2A 3A 00 00 58 33 44 24 04 C3 00 E8 00 00 00 00 81 74 24 08 AE 58 00 00 58 33 44 24 04 C3 00 E8 00 00 00 00 81 74 24 08 43 35 00 00 58 33 44 24 04 C3 00 E8 00 00 00

 

then goes into a memory dump