http://forums.swrebellion.com/viewtopic.php?f=3&t=2506 Is where I was looking. And I believe I need to replace the images in ALBRIEF.DLL and ALSPRITE.DLL and convert the bmps to bins to replace the frames for animation in the 302 folders hence the 302 transcoder. At least how I understand it, if there is some other way to replace agents I am of course ready to here this too. I did use the bmp2bin converter I found on the downloads section and replaced the files using the method described in the post above but I did not get an animated agent even though I replaced with different frames.